Privacy Policy
1. Introduction
• Kayak Away is committed to protecting your personal data and respecting your privacy.
• This Privacy Policy explains what data we collect, how we use it, and how it is stored.
2. Data We Collect
• We may collect and process the following personal information:
• Full name
• Home address
• Email address
• Date of birth
• Booking details
• Signature, as part of the rental agreement
• This information is collected during the booking process and at the time of equipment collection.
3. Purpose of Data Collection
• Your personal data is collected and used for:
• processing bookings
• preparing and signing rental agreements
• confirming identity where necessary
• managing the rental of equipment
• handling any issues related to loss, damage, or misuse of equipment
• We only collect the minimum data necessary to provide our services.
4. Payment Processing
• Payments may be processed through third-party payment providers, such as Stripe or similar services.
• These providers handle your payment details securely and independently.
• Kayak Away does not store or have access to full card payment details.
• Only basic transaction information, such as payment status and reference ID, may be stored for booking and accounting purposes.
5. Cookies & Website Analytics
• Our website may use cookies and basic analytics tools to improve user experience and understand how visitors interact with our site.
• This may include anonymised data such as page visits, time spent on pages, and general usage patterns.
• You can disable cookies in your browser settings at any time.
6. Data Storage & Retention
• Your data is stored securely and only for as long as necessary for business and legal purposes.
• This may include retaining signed rental agreements for a reasonable period to protect against disputes or claims.
• After this period, your data will be securely deleted in line with standard data retention practices.
7. Data Sharing
• Kayak Away does not sell, rent, or share your personal data with third parties.
• Your data is used solely for the purposes outlined in this policy and for the operation and protection of our rental services.
8. Data Protection
• We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.
• All data is handled in accordance with applicable data protection laws, including the UK GDPR.
9. Your Rights
• You have the right to:
• request access to your personal data
• request correction of inaccurate data
• request deletion of your data, where applicable
• To exercise these rights, please contact us using the details below.
10. Data Protection Registration
We are registered with the Information Commissioner’s Office (ICO) in the United Kingdom and comply with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
Our ICO registration number is: ZC138323